Privacy Policy

CharterLogic (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our website or use our platform.

1. Information We Collect

Account Data: Names, business email addresses, and passwords used to create an account.

Usage Data: IP addresses, browser types, and activity logs captured via our session management systems to ensure platform security.

Communication Data: Information provided when requesting a demo or contacting support.

2. How We Use Your Information

We use your data to:

• Provide and maintain the CharterLogic platform.
• Enforce security measures, including session isolation and MFA.
• Notify you of “stale data” (e.g., fuel prices or FX rates) as per your notification settings.
• Comply with legal obligations.

3. Legal Basis (GDPR)

We process data based on Contractual Necessity (to provide the service) and Legitimate Interest (to secure the platform and prevent fraud).

4. Data Retention

We retain account information for as long as your tenant account is active. Users may request account deletion at any time, subject to legal or contractual retention requirements.

Contact

Privacy enquiries: privacy@charterlogic.app.